Hiring - New Partner Form - #1 House Cleaning Service In New Zealand

Personal Details

What is your full name?*

Email*

Mobile Phone Number*

Home Address*

Postal Address*

What is your gender?*

Female
Male

Will either yourself or your team member be using a GPS or Google Maps to navigate?*

Yes - I will.
Yes - My Partner will.
No - Neither of us have access.

Application Details

What location will you be working in?*

Are you applying as a sub-contractor or employee?*

Sub-contractor
Employee

What is your NZBN?*

This is your New Zealand Business Number. If you do not currently have an NZBN please say so below, we will see what we can do to assist you.

Are you registered for GST?*

What is your TFN?*

This is your Tax File Number. If you do not currently have an TFN please say so below, we will see what we can do to assist you.

Do you have Public Liability Insurance?*

Yes
No

Referee Details

If you are applying to join us we require a referee. Please provide the Name, Business Name, Title and Contact number (landline preferred) for your previous employer for a reference check.

Manager Name*

Business Name*

Title*

Phone Number (landline)*

What is your Date of Birth?*

This is required to ensure we meet our QLeave obligations.

Please upload evidence of your right to work in Australia:*

Drop files here or

Please upload one of the following which are considered acceptable documentation that allows a person to work in Australia:

- Australian birth certificate
- Australian citizenship certificate
- Australian passport
- Evidence of permanent residence status
- Valid visa with permission to work (not all visas allow people to work)

You do not need multiple documents uploaded but you must upload ONE of the above.

Bank Details

Please provide us with details so we can pay you.

We require; bank account name, BSB, account number.

MyMaid Specific Cleaning Questions

Well done on getting to the final page of the application form. This is the final step before you can schedule an interview.
(1) Please download and read our Cleaner Handbook:
DOWNLOAD YOUR COPY NOW BY CLICKING HERE
(2) Read it thoroughly
(3) Respond to the questions If you encounter any issues please email us: [email protected]

Have you downloaded and read in full the Cleaning Handbook?*

Yes
No

How are jobs priced for customers?*

Hourly rate
Flat rate price
Both of the above

You have to provide your own cleaning equipment.*

True - you have to provide your own equipment
False - you don't have to provide your own equipment

What should you do upon arrival at a customer's home?*

Greet the customer and get straight to work
Let yourself in without greeting the customer
Greet the customer, ask if they want anything specific focused on, then get to work

What should you do if you are running more than late for the arrival window? e.g. You have a job which is booked for a 8:30am to 9:00am start, but you are not going to be there until after 9:00am.*

Nothing
Call the customer
Inform the MyMaid team so they can communicate with the customer directly

What happens if a customer is not happy with the clean? e.g. the carpets were not vacuumed well, or the bathrooms were not thoroughly cleaned.*

You will go back to the clean to make it right
You will just need to try harder next time
MyMaid provides a refund

How much notice should you provide if you wish to reschedule or cancel a clean?*

None
Same day
1 business day
2 business days

How does pay work?*

You are paid a % of the value of the booking excluding GST
You are paid an hourly rate which doesn't change depending on the job

What happens if your cleaning rating drops below 4 stars?*

You will stop receiving jobs
You will continue receiving jobs

The better cleaning rating you have, the higher % of pay you'll receive.*

True - if I maintain a high rating, I get a higher pay spilt %
False - my cleaning rating doesn't affect my pay

What happens if I pull out of the job within 36 hours of the scheduled start time?*

Nothing will happen
My cleaning rating could be negatively impacted

How do you ensure you consistently get high ratings?*

Being friendly to customers, following a cleaning checklist, using the right product for the right situation and doing one or two tasks to WOW the customer
Get in and get out as quickly as possible
Do a good clean and use the right equipment

MyMaid New Cleaning Partner Form

Personal Details

Application Details

Referee Details

Bank Details

MyMaid Specific Cleaning Questions